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Question: Why does the "Check if employer was contacted to verify W-2" and "employer phone" turn red when I enter information on the W-2
Answer: The field turns red based off of the amount of withholding entered compared to the Filing Status and amount of Wages entered in box 1. If the amount exceeds the recommended percentages in IRS Publication 15 the check box and entry will turn red.
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Question: It did not do this last year, why did you make the change?
Answer: Due to the heightened awareness of fraudulent returns being created in the industry, this is a precautionary measure that helps you identify potentially fraudulent W-2s. Once you start entering information from employer issued W-2s, you should see fewer instances of this being marked as a required field.
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Question: The help files indicate that this feature should only be turned red if the return is a bank product. My return is marked as an e-file.
Answer: This was how the feature worked in TaxWise 2011. We will be updating the help file to reflect the TaxWise 2012 current behavior.
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