Tips for Making sure all returns are transmitted and Acknowledged

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These following reports will allow you to see returns that have been transmitted to the IRS andthe State, and returns that have been rejected by the IRS, the State, or theEFC.  

ReturnsSubmitted and Awaiting IRS Acknowledgment - Make sure youtransmit to the EFC to pick up the latest acknowledgement files andthat you process the acknowledgement file(s).

• From the Main Page, click on Reports > Reports List
• Choose Awaiting IRS Acks Summary and Click OK 
• Do not change the search criteria and Click OK
• Report will display all returns waiting for an IRS Acknowledgement

IMPORTANT -After getting and processing all your acknowledgements, if you see a return inthis report that has a "Date Sent" more than 2 days ago, you should delete your Pending E-files and retransmit the returns.  If you were receiving Error 189 followed by Access Violation errors on your e-file submision report, you should verify that you have resent the returns.  If you received an Access Violation during this process, you should edit the return and recreate the e-file.

ReturnsSubmitted and Awaiting State Acknowledgment - Again, make sureyou transmit and process your acknowledgements. 

• From the Main Page, click on Reports > Reports List
• Choose Awaiting State Acks Summary and Click OK 
• Do not change the search criteria and Click OK
• Report will display and show all returns waiting for a State Acknowledgement

IMPORTANT - Linked state returns this year are NOTbeing transmitted until the Federal return is accepted. You will see a small'lock" next to these returns. Once the Federal return is accepted, this'lock" will disappear and the return will be queued for transmission.

ReturnsRejected by the IRS or the EFC - Make sure you transmit andprocess your acknowledgements. 

• From the Main Page, click on Reports > Reports List
• Choose Outstanding Rejected Returns and Click OK
• Do not change the search criteria and Click OK
• Report will show all rejected returns from both the IRS and the filing center.

Any rejectcode will be displayed in the last column.  Detailed information on thespecific reject, either IRS, State, or EFC, can be found in theacknowledgment reports printed for that day or by pressing CTRL-Q, searchingfor the SSN, and clicking on the Reject tab.